Northwest Nexus Frequently Asked Questions

  • Billing: For financial questions regarding your account.
  • Web Hosting: For technical questions related to Northwest Nexus Web Hosting accounts. For Web issues pertaining to dial-up accounts, see the "World Wide Web" section at the bottom of this list.
  • Domain Names: How to register a domain name of your own, and what it will (and won't) do for you.
  • E-mail: Working with electronic mail on your Northwest Nexus account.
  • FTP: Using the File Transfer Protocol and setting up your own public FTP files on our systems.
  • ISDN: Configuring and troubleshooting your terminal adapter, and other topics of interest.
  • Mac OS: Information for our customers who use Apple Macintosh computers and Macintosh clones that run Mac OS.
  • Modems: Help in handling these fickle devices.
  • Netiquette: Tips for being a good 'Net citizen, and dealing with those who aren't.
  • News: Working with newsfeeds, newsreaders, and Usenet newsgroups.
  • Northwest Nexus: Information about our policies, our company, and our systems.
  • OS/2: Information for our customers who use OS/2.
  • Phone Numbers: Contact and dial-up numbers.
  • Security: Issues pertaining to the security of your system and your data when using the Internet.
  • Telnet: Working with Telnet.
  • UNIX: Working with the UNIX operating system that runs on our host machines.
  • Web Authoring: Documents to help you set up your own Web site on www.halcyon.com and also Web Presence accounts. For issues pertaining to Business Web accounts, please see the Business Web section near the top of this list.
  • Web Browsers: Configuring and using popular Web browsers.
  • Windows: Information for our customers who use IBM PC-compatible computers with the DOS and Windows family of operating systems.
  • WorkGroup Online: Some information on one of our office connectivity solutions.