Northwest Nexus Frequently Asked Questions
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Setting Up Your Farallon Netopia Router
for Office Online

Connecting to Your Router

In order to configure your router, you must first connect to it. You have two options: You can telnet to it from another machine on your network, or you can connect it to a Mac or PC with a serial cable and use a standard terminal program to communicate with the router.

To do the former, the machine you wish to use must be configured to communicate to the router using TCP/IP over your local area network (configuring your LAN is beyond the scope of this document and the help that Northwest Nexus can give you). The router's address, if preconfigured by us, will be

If you wish to try the latter, you'll need an appropriate serial cable and a terminal emulation program. "Windows Terminal" or "HyperTerminal" will work under Windows and Windows 95; on a Macintosh, a program such as "Zterm" or "Mac Comm Center" will be fine. Set the program to use 9600 BPS, 8 data bits, no parity, and 1 stop bit. Tell the software to connect, and you should be set to go.

Configuring Your Router

  1. Once you have connected, you should see the main Farallon menu, as shown below. Select "Easy Setup" and press return.

  2. Fill out the screen that appears with your SPID numbers and your ISDN phone numbers -- your ISDN provider should have given you both pairs of numbers, plus the appropriate switch type. When you're done, select "Next Screen" and hit Return.

  3. Fill out the next screen as follows. You will be provided with the Number to Dial, Local WAN IP Address, Remote IP Address, User Name, and Password. All other information should be entered as shown below. For routers with Firmware revision 3.1.3 or 3.3 and higher, the Local WAN IP can be left at However, for customers dialing into our Ascend equipment, you'll need to put the correct Local WAN IP there.

  4. Again, fill out the screen as shown below; then select "Next Screen" and hit return. The Default Gateway IP Address should match the Remote IP Address you used on the previous screen.

  5. Enter a user name and password to protect your router from outside access. You may use anything you like. Select "To Main Menu" and hit return.

  6. Select "Advanced Configuration..." and press return.

  7. You'll need to enter the User Name and Password you selected in Step 5 from now on to enter configuration screens. Do so, then select "OK" and hit return.

  8. Select "WAN (Wide Area Network) Setup..." and press return.

  9. Select "Connection Profiles..." and press return.

  10. Select "Display/Change Connection Profile..." and press return.

  11. Select your Office Online profile name and press return.

  12. Select PPP/MP Options (or Data Link Options for routers with the more recent firmware) and press return.

  13. Configure this screen as shown here. The only variations will be the User Names and Passwords, which will be provided by Northwest Nexus. Use the same User Name and Password for both the "Send" and "Receive" fields. When you're done, hit "Escape" to return to the previous screen.

  14. Select your "Telco Options..." and press return.

  15. Change the "Idle Timeout" setting on this screen to 120. Then, hit "Escape" several times until you have returned to the "Advanced Configuration" menu.

  16. Select "Network Protocols Setup..." and press return.

  17. Select "IP Setup..." and press return.

  18. Enter the Secondary DNS Server address and your Domain Name. When you're finished, hit "Escape" until you have returned to the Main Menu.

  19. Your configuration is complete -- all that remains is to restart the router to make all your changes take effect. Select "Statistics, Utilities, Tests..." and press return.

  20. Select "Restart System..." and press return.

  21. Finally, select "Continue" to confirm that you want the router to restart, and hit return. Once the router restarts, you should be all set.


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