Northwest Nexus Frequently Asked Questions

Connecting to Northwest Nexus via Windows NT 4.0

Microsoft's Windows NT 4.0 comes with everything you need to connect to an Internet Service Provider like Northwest Nexus. Our examination of what's provided and the alternatives, along with months of extensive testing on our own everyday machines, suggests that as of this writing, using the built-in networking facilities is preferable to using other external packages, like NetManage Chameleon or Trumpet Winsock. Even if you do need and want those clients, you can get all of them in other freeware or shareware programs available through the Internet.

You can run all of our favorite Internet client programs, like Eudora for mail, WinVN or FreeAgent for news, and Netscape for the Web with Windows NT 4.0 Dial-Up Networking.

To connect to Northwest Nexus, you'll need our personal PPP Service. If you currently have Personal SLIP service, you can change to Personal PPP at no charge -- simply send us email at:

...asking us to change your account from SLIP to PPP. Be sure to tell us that you're using Windows NT95. We'll make the change by the next business day, in most cases.

Although Windows NT 4.0 comes with useful online help, we recommend you use our step-by-step method described below. We have found that this gives more consistent results.

Note: This document assumes that most of NT's networking components were included at installation time.

If you have questions at any time, or the FAQ isn't clear, then please contact Technical Support.

Step 1 -- Install the Remote Access Service (RAS)

  1. Click on the 'Start' button on the desktop.
  2. Go to 'Settings'.
  3. Click on 'Control Panel'.
  4. Double click on the Network Control Panel.

  1. Click on the 'Services' tab.
  2. Make sure that Remote Access Service (RAS) is on the list of Network Services.
  3. If RAS is not installed, then
    1. Click the 'Add' button.
    2. Select Remote Access Service from the list of available Services and click 'OK'
    3. Windows NT will then need to copy files off of your Windows NT 4.0 CD-ROM.
    4. When NT is done copying files, you will return to the main Network Control Panel Window.
  4. Highlight Remote Access Service with a single mouse click.
  5. Click on the 'Properties' button.

Step 2 -- Configuring Remote Access Service

  1. Windows NT 4.0 should already know what modem you have installed in your computer. If your modem is not listed in the RAS Setup window, then NT is not properly detecting your modem. Contact Technical Support so we can assist you in configuring NT.
  2. If your modem is in the RAS setup window, then highlight it and click on the 'Configure...' button.

  1. Under Port Usage, select Dial Out Only.
  2. Click on the 'OK' button.

  1. Click on the 'Network...' button.

  1. Under Dial Out Protocols, select TCP/IP.
  2. Click on the 'OK' button.

  1. Click on the 'Continue' button
  2. Click the 'OK' button.
  3. NT will then check, write, restore the bindings then a message will appear asking if the computer should be rebooted.
  4. Click 'Yes'

  1. Once the computer is done rebooting, open up Dial-Up Networking by clicking on the Start button, then go up to Programs, Accessories, then down to Dial-Up Networking.

Step 3 -- Configuring Dial-Up Networking (DUN)

  1. Dial-Up Networking will report that the Phonebook is empty. Click the 'OK' button.

  1. Enter the name you would like for the connection, we recommend something like Northwest Nexus or halcyon.
  2. Enter the area code of the number you are dialing.
    ***Please Note: If you are dialing a Northwest Nexus access number that has a different Area Code then the Area Code you are dialing from, then leave the Area Code field blank and include the Area Code in the Phone Number field. Otherwise NT will assume you want to dial long-distance and will place a '1' in front of the phone number.
  3. Enter the phone number that you will dial to connect to Northwest Nexus. For a current list of Northwest Nexus Access Phone Numbers, click here

Step 4 -- Configuring TCP/IP

  1. Click on the 'Server' tab.
  2. Under Network Protocols, select TCP/IP
  3. Check both 'Enable Software Compression' and 'Enable PPP LCP Extensions'.
  4. Click on the 'TCP/IP' Settings... button.

  1. Select 'Server Assigned IP address'.
  2. Select 'Specify Name Server Addresses'.
  3. In the Primary DNS field, enter the following IP address:
  4. In the Secondary DNS field, enter the following IP address:
  5. Check both Use IP header compression, and Use default Gateway on remote network.
  6. Click on the 'OK' button.

Step 5 -- Configuring the rest of the Connection

  1. Click on the 'Script' tab.
  2. Select 'None' under After dialing (login). You should not need a dialing script for a PPP connection.

  1. Click on the 'Security' tab.
  2. Select 'Accept any authentication including clear text'.

  1. Click on the 'X25' tab.
  2. Network should have 'None' selected.
  3. You should not need to change any settings on this tab.
  4. Click on the 'OK' button.

Step 6 -- Make the Connection

  1. Now we are ready to make the connection. Close any open windows or programs that you have open.
  2. Click on the Start button, then go to Programs, Accessories, then click on Dial-Up Networking.
  3. This will bring up the Dial-Up Networking window.
  4. This window shows the telephone number you are dialing as well as the name of the connection.
  5. Click on the Dial button.

  1. This will bring up the Connect to NW Nexus Window.
  2. Enter your username or login ID. This is always enteret in lower case.
  3. Enter your password. Your Password is case sensitive, so things that are upper case are upper and lower case are lower.
  4. The Domain dialogue box should be empty. You do not need to enter any text here.
  5. Click on the OK button and the dialing process will start.

You are now ready to connect to Northwest Nexus and access the Internet. From the Start Menu, select Programs, Accessories, Dial Up Networking and get connected!

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